How we work

The way we work is simple and hopefully this quick guide gives you a little insight on just how easy we make the process. Ordering your wedding stationery should be exciting and by no means complicated! Here goes…


Details

Design
You can choose from our current Collection or work with us on a Custom Design.

Printing
Whether you’re choosing from a Collection or working with us on a Custom Design we arrange all the printing for you. We offer Letterpress, Flat Card/Digital and Foil invitations. We can choose the paper for you or we can send you out one of our yummy sample packs so you can choose. All our printed stationery comes delivered with your choice of envelopes.

Timing
We recommend you allow 4-6 weeks for a Collection order and 6-8 weeks for a Custom order. These timings are approximate and will vary depending on production at the time you place your order. Something to keep in mind… a major component of timing is in your hands, so a speedy approval makes for a faster order. We are available for RUSH ORDERS for an additional fee, please check with us on our availability.

Colours
We don’t charge you to change the colours of a Collection, just let us know what you’re after.

Extra items
If you can’t see what you’re after on our website we can create any item you require. You may need a table seating chart or a quirky sign. We can create these to work with your chosen collection or of course your custom design.


Our Process

1. Say Hi
Get in touch with the studio via our Contact page or call Leisha to discuss your stationery. Our contact form asks you a few quick questions which help us with what you’re after.

2. Costs
Let us know what you want. Once we know what you’re after costs will be put together for you and a quote sent via email.

3. Ordering
Now it’s time to order your stationery! We request a 50% deposit on placing your order with the studio. You will have already chosen the Collection you like or a custom design at this point, usually based on the quote sent to you. We cannot offer refunds on your deposit for change of mind once your order has been placed.

4. The Design Process
Once we have your deposit your stationery will go into production in the studio. But first… we ask for your wording and any details on colours etc that you want us to know. We will also send through a template for you to use if choosing personalisation of guest names on any of your stationery pieces.

5. Proof
Your proof will then be sent via email to you for approval. We recommend you allow 4 weeks for a Collection order and 8 weeks for a Custom order [these are approximate]. This is the part where you check everything SUPER CAREFULLY and make sure you’re happy with size and overall look. Colours may vary from screen to screen so we recommend a printed proof if you want colours to be matched. Printed proofs are $35 and include postage. Changes can be made at this point but once you’re happy with your final proof it’s time to email us your approval!

6. Final Payment + Delivery
Now that you have approved your proof the final payment is required. We will send through your invoice and if you have added any extra items since your original quote these costs will be adjusted accordingly. Your order is then posted out to you, beautifully packaged and protected. Enjoy!

All our orders are delivered as separate pieces. If you would like us to insert/collate your stationery please let us know and we will calculate an additional cost for this.